Shipping policy

PACKAGING / DELIVERY CHARGES & TIMES

 

Packaging & Delivery charges are calculated by weight at the check-out.

For UK Mainland we offer two options for delivery.

Standard delivery is 3-5 working days. In most instances the charge for clothing is £4.40 and for shoes is £6.40 Standard delivery is normally by Royal Mail 1st Class Post. If the Royal Mail can not deliver they will card you with details of the neighbour or the local sorting office that the parcel has been taken to for collection by you. During delivery service provider industrial disputes we will not accept any responsibility for extended delays in delivery of your parcel.

Express delivery is 1 working days. In most instances the charge for courier delivery is £6.90 Courier delivery is by signed for courier or Royal Mail signed for. Please telephone your order if urgent on 07946175816 

You can leave special delivery comments (max 30 characters)  in the comments box. We will always try our best to accommodate these requests, but unfortunately they can not be guaranteed as it depends on the carrier. Requests to leave parcels unsigned for, are at the  customers own risk and Sportswear Deals will not accept responsibility if this is the case. 

Express deliveries require a signature, so some one must be available to accept delivery. Delivery can be any time between 8.00am and 6pm. If no one is there to accept delivery the courier may, at their discretion, leave with a neighbour or return to the depot, and card you with details of where your parcel has been left, or how to arrange for re delivery or collection from the depot.

For Countries outside the UK we will only deliver to an address that is in the same country as the billing address.

For European Countries  - Royal Mail International Signed For (Insurance Included).
Delivery time is 7 - 14 working days. Packaging & Delivery charges are calculated by weight at the check-out. 

Delivery outside Mainland Europe for large items such as large foam rollers etc (greater than 60cm in length , or length + width + height greater than 90cm ) will be subject to a carriage surcharge. Please ring or email for a quote or alternatively we will contact you once you have placed your order.

For your peace of mind you will be sent an automated e mail to confirm that your order has been dispatched. Please allow the full delivery time you selected for delivery for the arrival of your goods, before you advise us of non delivery.

RETURNS

40 BLACKBERRY WAY

WILNECOTE 

B77 5GJ

 

TRACKING YOUR ORDER

 

Once your order is placed, you will receive a confirmation email to confirm your order details. This e mail is sent from an automatic source, so please do not reply to the email as it will not be read.

You can track the progress of your order by logging in to your account on our website.

You will receive a confirmation of dispatch e mail when your order is dispatched.

 

or call us on 07946175816